1 hour ticket response
Our team of technical support engineers is dedicated to offering fast answers to all your questions. We’ll review your support ticket immediately after it is delivered and will respond with a solution to the problem within maximum sixty minutes after the client support ticket submission. In fact, our average client support ticket response time is 20 minutes.
A Top–Class Support Service
Each member of our technical support staff has several years of experience in the Linux shared web hosting sphere and most of them have worked for us for at least five years. They are all prepared to reply to all your queries in the most proficient way possible.
An Easy–to–Navigate Help Center Section
To help you get a quick tip on how you can use a specific feature, we have implemented a very user–friendly Help section in the Hosting Control Panel. You can search through a rich selection of web hosting account management articles and website administration articles, have a gaze at the F.A.Q. library or watch our how–to video tutorials.