Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Hosting Control Panel you can find an in–depth Help Center section featuring heaps of articles and regularly asked questions. They are compiled by our support team of trained techs. Simply fill in your question and our clever system will provide you with the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of educational video tutorials that visually demonstrate how you can remedy a typical issue associated with your Linux shared web hosting account. You’ll find the instructional videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 client support service and a sixty–minute support ticket response time guarantee. Our trained customer service technicians will be at your disposal night and day to reply to your queries and to resolve any issue that you may possibly encounter. Simply submit a customer service request from the Help section and we’ll respond to you instantaneously.